How much will CCSNL charge me for counselling?
All counselling and advocacy services are free of charge. They have always been free. No matter how often you require counselling there will not be a charge.
Clients taking advantage of our Debt Consolidation Program may see a minor cost in effect. Ask a counsellor for details.
How long will I have to wait for an appointment?
CCSNL attempts to see a client and assess their needs within days of initial contact
Who knows that I am a client of CCSNL?
Only you and the CCSNL staff are aware of your status as a client unless you give us written permission to contact your creditors.
Will using a Debt Consolidation Program (DCP) to manage my debt impact my credit rating?
Yes – but your “status” as a DCP client is removed from your history two years after you complete your Debt Consolidation Program (DCP).
Will I receive updates of my debt repayment status while on a Debt Consolidation Program (DCP)?
Yes, CCSNL provides annual client reviews and you can check in for an update anytime.